The Solution Expert SAP Retail Sales & Distribution (SD) / Ecommerce needs to understand and can implement best Business Processes in a SAP environment by designing appropriate solutions supporting the customers business processes as part of the overall SAP programme. Within their process area SAP Application Specialist will be responsible to lead and participate in new scope & requirements, break-fix work, testing, and support activities to meet the business needs. Implementing appropriate processes to drive high quality and sustainable solutions will be critical.
Responsibilities
To manage, consult, teach, troubleshoot, setup and maintain respective domain solutions to agreed service level standards.
Investigates and develops specifications for system changes to handle workloads and high availability.
Develops and maintains documentation for Technical solution modifications.
Liaise with software suppliers and the Change Management team for problem resolution and deployment of system changes.
Ensure compliance with IT Policies, Security Standards and strengthen internal controls.
To liaise with relevant managers and stakeholders in IT to ensure full collaboration and understanding on critical topics as one IT team.
Contribute to the improvement of the solutions and business processes.
Maintains and upgrades professional knowledge, management skills and domain expertise by using continuous learning & development tools.
Requirements
SAP Solution Design
Strong business process knowledge stretching beyond SAP functionality in the Retail.
Deep SAP functional knowledge large scale/global SAP Implementations
Process Software Release Methodology
Good Consulting Skills and should be able to independently handle business users and stakeholders.
College or University degree in Information Systems or related discipline
Minimum of 8 years of support of SAP processes or retail support experience.
Hands of Experience in Sales & Distribution module Returns, Sales order, Third Party, Consignment, Pricing, Master data, Pricing Procedure, Outputs, OTC
This includes configuration of POS Outbound/Inbound Profile, Sales Per Receipt/Aggregated Sales posting, Assortment List, Promotions and Bonus Buys.
Good Knowledge of Electronic Data Interchange Interfaces with Third Party Systems.
Experience in SAP-POS Integration.
Experience of working in the retail/electronics industries will be highly regarded
Experience of integrating with Online Ecommerce Omni channel and providing solutions across Ecommerce platforms.