Al Futtaim is looking for Mis Executive having Bachelor's Degree with minimum experience at least 5 years. Any nationality holder can apply for this job....
To provide front line support staff with systems solutions
Ensure master data is up to date to facilitate smooth frontline operations
Review of processes with an intention to make business easier and faster (Operations and Systems)
Responsibilities
Assist all branches service staff by answering their queries and resolving their system related issues
Liaise with other counterparts of the company from Aftersales, Finance & EIT to get information / help to resolve issues
Reduce WIP & assist end user quickly in case, staff discount, special parts discount, invoice reversal/ Kms correction, package deletion from the order, split deletion, package not working, change part in the package and time clocking issues
Ensure to create PDI Packages and resolve issues related to PDI package creation
Ensure Retail packages are aligned with the approved menu pricing and to create/upload packages for new models
Prepare and manage the system for DIO accessories through package creation, modification and extend for require models
Actively support campaign rollouts ensuring the package upload and manage system throughout the campaign timeline
Ensure to upload S/A shifts schedules & technicians work schedules in the system for smooth appointment booking and technician time clocking
Requirements
5 years experience in a relevant position
Pricing Analyst/ Assistant background is mandatory
Automotive aftersales experience is mandatory Proficient in Data warehousing and management, Data Quality check, critical skills on problem solving
Excellent communication (written and spoken) & Interpersonal skills
Good PC skills including proficiency in MS Office, MS Excel & MS Power Point
Graduate / Diploma Holder (Automotive experience will be preferred)Strong Microsoft Office skills, especially in Excel