Answer guest questions or concerns regarding the origin, vintage, and style of various wines
Check quality and quantity of all stock and supplies
Requisition all supplies
Perform bottle-for-bottle liquor restock
Communicate last call at designated closing time
Prepare drink orders for guests according to specified recipes using measuring systems
Issue, open, and serve wine/champagne bottles
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
Obtain change required for expected business level, and keeping bank secure at all times
Secure liquors, beers, wines, coolers, cabinets, and storage areas
Anticipate and communicate replenishment needs promptly
Ensure staff is working together as a team
Responsibilities
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Requirements
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.