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Guest Experience Executive

Jobs in Jetex

Jetex is looking for Guest Experience Executive having Bachelor's Degree Any nationality holder can apply for this job. You must be fluent in English....

Guest Experience Executive
Full Time
08/18/2023
Depend on Experience
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Job Summary

Position Title Guest Experience Executive
Hiring Organization Jetex
Base Salary AED
Job Schedule Full Time

Position Details

  • The Guest Experience Executive is responsible to provide high-quality service to the FBO visitors and passengers as they enter the Terminal until they reach the aircraft
  • The executive will be the first point of contact with all customers and are therefore due to represent Jetex brand and image in an elegant and seamless manner

Responsibilities

  • Provide high-level of customer service to all clients by maintaining a pleasant, professional, friendly, and outgoing attitude
  • Meet and greet clients and guests arriving to the FBO terminal
  • Manage passengers' documentation and custom requirement
  • Attend customer requests, such as menu ordering and seating arrangements around the FBO terminal, in a timely and accurate manner
  • Handle customer complaints pleasantly and courteously
  • Compile and organize the flight details for the passengers scheduled to arrive the next day
  • Coordinate movement of passengers and luggage both outside and inside the FBO terminal
  • Assist in tasks during work event including exhibitions/shows

Requirements

  • Bachelor's Degree or Official Certification
  • Valid UAE license is required
  • 2+ experience in the Hospitality industry, knowledge of another language is preferred
  • Fluent in English
  • Intermediate IT skills (MS Office database management)
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Jetex