Customer Service Support Engineer

Jobs in Assa Abloy Group

Industry Type: Swedish Public Limited Company
Services: Services Related To Locks, Doors, Gates, And Entrance Automation
Products: Electromechanical Range, General Accessories, Anti-Bacterial Range, Locks, Door Closers, Doors, Keys & Cylinders

Customer Service Support Engineer
Full Time
Dubai, UAE
07/22/2023
APPLY
Go to Company Website

Job Summary

Position Title Customer Service Support Engineer
Hiring Organization Assa Abloy Group
Job Location Dubai, UAE
Base Salary AED
Job Schedule Full Time

Job Position

  • To manage Projects cycle, from LPO till delivery, ensures smooth workflow with research, diagnose, trouble shoot & Resolve Customer issue with accuracy

Job Responsibilities

  • Coordinate with internal teams (Order Entry, Technical, Engineering, Quality, Production, Procurement and Logistics) in the different project approval stages: HW samples/ mock ups/ material submittals approvals and testing
  • Coordinate with internal teams (Order Entry, Technical, Engineering, Quality, Production, Procurement and Logistics) in the different project execution stages: SD drawings approvals, delivery of the products within the agreed deadline with customer
  • Coordinate with customers to resolve all their related queries technical and delivery time wise
  • Partner with Sales to resolve customer concerns technical and delivery time wise

Job Requirements

  • Engineering degree holder or extensive experience in construction, building or civil/structural5-year experience in the same field/productsKnowledgeable on AUTOCAD, primaveraHigh level of computer skills
Disclaimer

THIS JOB WAS ORIGINALLY POSTED ON

Assa Abloy Group